Asset Maps

Effective Date: 19/05/2025  Last Updated: 19/05/2025
Asset Maps (“the App”), operated by Asset Maps Ltd (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the App.
By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect
We collect the following types of information:
1.1 Personal Data (Provided by You) • Account Information (e.g., name, email, password, payment details). • Photos, Videos, and Floor Plans uploaded or created using the App. • Support Requests (e.g., emails or messages sent to us).
1.2 Automatically Collected Data • Device Information (e.g., phone model, operating system, app version). • Usage Data (e.g., app interactions, feature usage, crash reports). • Location Data (if you enable location services).
1.3 Payment Information
We do not store payment details. All transactions are processed by third-party payment providers (e.g., Stripe, Apple Pay, Google Pay).

2. How We Use Your Data
We use your data to: • Provide and improve the App’s features. • Process payments and subscriptions. • Store and generate floor plans. • Offer customer support. • Ensure security and prevent fraud. • Comply with legal obligations.

3. Data Retention Policy
3.1 Retention Period • Personal data is retained as long as you have an account. • Uploaded photos, videos, and floor plans are stored until deleted by you. • Usage data may be kept for analytics and security purposes.
3.2 User Control & Deletion Requests • You can request deletion of your account and data by contacting us at [Your Email]. • We will process deletion requests within 30 days, unless required by law to retain certain data.

4. How We Share Your Data
We do not sell or rent your data. We may share data with: • Third-party service providers (e.g., cloud storage, analytics, payment processors). • Legal authorities if required by law (e.g., fraud prevention, legal compliance).

5. GDPR Compliance (For Users in the EU & UK)
If you are in the European Union (EU) or United Kingdom (UK), you have the following rights under the General Data Protection Regulation (GDPR):
5.1 Your Rights • Access: Request a copy of your personal data. • Correction: Request correction of inaccurate data. • Deletion: Request deletion of your data (“Right to be Forgotten”). • Restriction: Request limited processing of your data. • Objection: Object to certain processing activities. • Data Portability: Request a copy of your data in a machine-readable format.
5.2 Exercising Your Rights
To make a GDPR request, contact us at [Your Email]. We will respond within 30 days.

6. CCPA Compliance (For California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
6.1 Your Rights Under CCPA • Know What Data We Collect: You can request details about the personal data we collect, use, and share. • Request Data Deletion: You can request that we delete your personal data. • Opt-Out of Data Sale: We do not sell personal data. However, you may opt out of certain third-party data sharing. • Non-Discrimination: Exercising your CCPA rights will not affect your use of the App.
6.2 Exercising Your CCPA Rights • To request access to or deletion of your data, contact us at [Your Email]. • We will verify your request and respond within 45 days, as required by law.

7. AI/ML Data Usage Disclosure
7.1 How AI/ML is Used in the App
The App may use Artificial Intelligence (AI) and Machine Learning (ML) for: • Automatic Floor Plan Generation: AI analyzes images/videos to create scaled floor plans. • Image Processing & Object Recognition: AI detects and labels architectural features in photos. • Smart Scaling & Measurement Adjustments: AI applies automated scaling corrections to improve measurement accuracy.
7.2 Your Control Over AI Processing • AI/ML processing occurs on-device or in secure cloud environments. • You can opt out of AI-based processing in the App settings (where applicable). • AI-generated data can be reviewed, corrected, or deleted upon request.

8. Data Security & Breach Notification
We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure.
8.1 Data Breach Notification Policy
In the event of a data breach that affects your personal data: • We will notify affected users within 72 hours (as required by GDPR). • We will provide details on what data was exposed and what actions you should take. • If required, we will report the breach to relevant regulatory authorities.

9. Children’s Privacy
The App is not intended for children under 13 (or under 16 in some regions). • We do not knowingly collect personal data from children under this age. • If we discover that a child’s data has been collected, we will delete it immediately. • If you believe we have collected data from a minor, contact us at [Your Email].

10. Third-Party Services
The App may contain links to third-party services (e.g., cloud storage, analytics tools). We are not responsible for their privacy practices. Please review their policies before using their services.

11. Changes to This Privacy Policy
We may update this Privacy Policy. If changes are significant, we will notify you via the App or email. Continued use of the App means you accept the new Privacy Policy.

12. Contact Us
If you have any questions, contact us at cliff@assetmaps.net